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Bard’s Commitment to Health and Safety

Our top priority is to create safer spaces for our guests so they can enjoy their experience at Bard. We are committed to transparency, accessibility and diligent care when it comes to our health and safety measures.
Our policies are created in careful compliance with BC’s PHO guidelines and may change periodically. Be sure to check back here for updates. Updated: Feb 1, 2023 

What to expect during your visit to Bard:

  • In accordance with current BC government guidelines, patrons and visitors are not required to produce proof of vaccination to attend Festival events and performances.
  • Bard is a mask-friendly space. While masks are optional, we respect and support the choice to wear a mask. Disposable masks are available on request at no charge.
  • Food and beverages are permitted in the theatres. Outside alcohol is not permitted at the Festival; it is available for purchase at our concession.

Do not come to Bard if you are feeling unwell. The Box Office team will be happy to assist you with an exchange to another performance date, subject to availability. Call 604-739-0559 | email  [email protected].

Bard has made the following improvements to support your health and safety at our Festival site:

  • Foot pump and accessible hand-wash and hand-sanitizer stations are available for patrons.
    All surfaces are sanitized on a regular basis.
  • For safer and speedy transactions, we are moving towards cashless payment methods on site. Please be prepared to pay by debit or with a credit card. Exceptions can be made upon request.
  • Outdoor eating areas are available where you can enjoy concession food or food you bring with you in the fresh air.

In case of show cancellations for health and safety reasons:

Should a performance be cancelled due to circumstances related to health and safety, the options below will be available to you:

  • If you booked your ticket using a Season or Flex Pack voucher, your ticket will be reissued as a voucher by our Box Office team; you can then use it to rebook for a new performance at your earliest convenience.
  • If you purchased single tickets, we will email you a web form with options for honouring your purchase. Once you have made your selection, our Box Office team will be in touch if more information is needed to fulfill your request.

Please ensure all contact information in your account is up-to-date and that you have subscribed to our emails in order to receive notifications if your performance is cancelled and the link to the web form for you to make your selection.

If you are not subscribed to Bard email messages and wish to do so, please inform our Box Office team or update your communication preferences directly through your online account. If you do not have an email address, our Box Office team will call you to assist you with making your selection.

For those with questions or concerns please contact our Box Office in advance of your visit or speak with a staff representative at the Festival site.
Box Office: 604-739-0559 | [email protected] 

For Student Group Bookings

Guests who experience symptoms of COVID-19, the flu or a cold should not come to Bard. If a student misses their show due to illness, we will consider making an exception to our no-refund policy. Teachers should reach out to the Education Coordinator for next steps.

For Bard Education Participants

If you are a Bard education participant and have more questions about our health and safety measures, please contact Bard Education.

We Welcome Your Feedback  

Bard commits to an open dialogue, and we are responsive to community feedback about our health and safety plans and procedures. To share feedback or request more information about Bard on the Beach’s health and safety protocols and practices as they affect your attendance at Bard events, please contact our Joint Health and Safety Committee at [email protected].

 
This page was last updated on February 15, 2023.