School Groups FAQ
Performances for student groups are available for select weekday matinees in June and September. Due to high demand, we offer a limited number of tickets to student groups for select evening previews in June. Please see our 2019 Season Schedule or our booking request form.
We would love to perform more for students, but as an outdoor summer festival we are extremely limited in what we can offer to schools in June and September.
Our artists are members of Canadian Actors’ Equity Association, and we operate under the guidelines of this labour association. In order to comply with regulations on the length of the work day and the time of rest between work hours, we are unable to start our performances any earlier than 1pm.
Online booking requests for June performances opens at noon on Wednesday, February 27. Online booking requests for September performances opens at noon on Wednesday, May 22.
You may submit an online booking request at any time after online booking opens, and our Student Group Coordinator will be in touch as soon as possible about availability. If there are tickets available for the performance you would like, we will reserve them at that time and charge your credit card 50% of the total cost of your tickets. If the tickets you’ve requested are not available, we will take your details, put you on a waiting list, and let you know if seats become available.
We keep schools on a waiting list and contact them if spaces become available. There may be student group tickets available for other performances, so it’s worth checking with us. We also invite students to attend at any other time throughout the season at the Global BC Youth Rate. (Note: infants and children under 6 years of age are not permitted, and patrons under 14 must be accompanied by an adult.)
Tickets, Payment and Delivery
The student rate for 2019 is $23 per ticket. We now offer one free adult chaperone ticket for every 15 student tickets. Any additional chaperone tickets can be purchased at the regular group rate.
Once student group booking opens, please submit a request form and the Student Group Coordinator will get back to you regarding your request. If we’re able to accommodate your request, we will reserve your seats and charge 50% of the total cost of your tickets to your credit card. Please note, all payments are non-refundable.
For June performances there is a ticket maximum of 100 per student group booking, including chaperones. In September, you may bring as many students as you like!
A deposit of 50% will be charged to your credit card upon confirmation of the order, usually within 1-5 business days. Payment deadlines are firm and the credit card on file will be automatically charged on those dates. Please secure credit card details or arrange reimbursement with your school’s accounting department in advance, and please remember there are no refunds once payment has been processed.
Final payments for June performances will be processed on Monday, May 6.
Final payments for September will be processed on Wednesday, September 4.
Payments must be made either by Visa or MasterCard. Credit cards must be saved to the teacher’s patron account and will be automatically charged on the respective due dates (see above). If you need assistance with saving the credit card or have any questions, please contact the Student Group Coordinator.
All payments are non-refundable. Please check your numbers carefully before your performance’s final payment due date. If you need to reduce or increase your number of tickets before then, please contact the Student Group Coordinator. Any increase in tickets is subject to availability.
You may reduce numbers up until the final payment deadline, and you may increase numbers up to the performance date, subject to availability. However, please keep in mind that all payments are non-refundable. To make adjustments, please contact the Student Group Coordinator. Please be aware that additional tickets requested after the initial booking, if available, might not be booked in the same area of the theatre.
There are a limited number of performances for schools, so it may not be possible to move groups into a different performance time. If we have the capacity to do so, you may be able to make a one-time change. Please speak to the Student Group Coordinator to inquire.
We now offer one complimentary chaperone ticket for every 15 students. If you would like to book more chaperone tickets, these can be booked at our group ticket rate.
We can only schedule a limited number of student matinees in June, and due to the high demand for these performances, we limit groups to a maximum of 100 to allow access to as many student groups as possible. Remember, there’s no group limit for September performances!
Your tickets will be available for pick up at the Box Office beginning one hour before show time. Our Box Office staff can only release tickets to the person that made the booking request, unless they are notified otherwise. Please pick them up no later than 30 minutes prior to show time, as it takes time to organize your group and distribute the tickets to your students.
We do not mail tickets to student groups; they are only available for collection from the Box Office on the day of the performance and no earlier. This is to prevent any misplaced tickets, which can cause difficulties and delays for large student groups and may cause your students to miss parts of the performance.
We generally seat groups together, however it may sometimes be necessary to split groups into different sections. If you would like to split up your group in the event that we are able to offer you more central seating or to accommodate any accessibility concerns, please include this information in the initial request form. As it is reserved seating, we ask that you sit in the specific seats allocated to you and that chaperones sit among the students.
Production and Venue Information
The Taming of the Shrew explores society’s expectations around gender roles and is likely to inspire lively discussion regarding how we navigate these expectations to form meaningful relationships.
Please note that Shakespeare in Love imagines a love affair between William Shakespeare and a woman who is not his wife. It is clear in the story telling that this relationship includes sexual intimacy: we see the couple before and after a sexual liaison, and we may hear evidence of their passion. There is also a scene in which a young member of the acting company is encouraged to have his first sexual experience with a prostitute. The general tone of the sexuality in the play is playful and positive, not prurient, however, we would recommend this production only to student groups at the secondary school level.
All’s Well that Ends Well will not have performances in either June or September. However, if you plan to bring students during its run, please note that a central element of the plot involves a “bed-trick”: the secret substitution of one person for another in a sexual liaison.
If you choose to bring students to a regular performance of Coriolanus, please note that war and violence are central to the story and the actors will carry stage weapons.
If you have specific questions or concerns about the suitability of the plays for your students, please contact our Director of Education, Mary Hartman.
Yes! We encourage and foster an open and welcoming environment for patrons with diverse abilities. However, please remember to let us know upon booking if anyone in your group will need accessible seating or other accommodations. We can reserve barrier-free seats for those who need them. More information on our site’s accessibility can be found here.
Our concession is only open one hour before the show and during intermission, and you’re welcome to bring your food and drink into the theatre with you. We also allow outside food and non-alcoholic drinks on our site and in our venues. However, if eating inside the theatre, please be considerate of other patrons: please refrain from bringing noisy or strong-smelling foods. And please help our volunteers by cleaning up after yourselves.
Making the Most of Your Visit
Yes! We’d be delighted to come to your school in the Lower Mainland. If you are travelling from farther away, it may be possible for us to organize a workshop in Vancouver at the BMO Theatre Centre, where we design and rehearse our productions. Email firstname.lastname@example.org to find out more.