Village Greeters are a welcoming presence for the patrons on site. They report to the Village Manager and are available to direct patrons, help with crowd control, hand out programs and assist the Village Manager where needed. Village Greeters must be familiar with the Bard site, tent entrance directions and seating in the theatres to properly direct patrons.
Audience Services volunteers help to build relationships and enhance patrons’ experience at Bard by actively engaging with patrons and providing information they may need during their visit. Ask Us Greeters must be familiar with all aspects of Bard including the site, services, seating layout marketing and membership.
Audience Services volunteers will also assist the Village Manager hand out hearing assist units, blankets, fans and other supplies that are available to Bard patrons.
Ticket takers welcome patrons at the main entrance to the site. Ticket takers operate the ticket scanners, flag any ticket issues and direct patrons to the correct tent as they come through the gate. They must be comfortable working with the public, friendly, outgoing and approachable to answer questions as well as be able to scan tickets quickly but accurately. Ticket takers must be familiar with the Bard site and performance tent entrances.
Boutique assistants work in our Boutique and report to the Boutique Manager. They should be friendly, outgoing and comfortable assisting customers in a fast-paced retail sales environment. Familiarity with the boutique merchandise is required; training will be provided Boutique assistants will also assist with tagging merchandise and keeping the front of the store stocked and tidy. Experience with cash handling, debit and credit card transactions and operating an iPad based POS system is an asset but not essential as all Boutique Assistants will receive training. Heavy lifting is occasionally necessary.
All concession servers must be 19+ years of age. Concession Servers should be able to work quickly and accurately. They will be partnered with a cashier and work together to ensure patrons get timely service. Servers will be responsible for handling alcohol and helping the cashier fill the order. Some heavy lifting may be required. Must have the Special Event Server Certification or Serving it Right. If you don’t have either certification and are unable to obtain it, Bard on the Beach can assist.
All concession cashiers must be 19+ years of age. They should be friendly, outgoing and comfortable assisting customers in a fast-paced environment. The Cashier is face to face with the patron and oversees taking and totaling up orders on the point of sales system. Experience with cash handling, debit and credit card transactions and operating an iPad based POS system is an asset but not essentials as all Cashiers will receive training. Preference will be given to volunteers with cash handling experience. Must have the Special Event Server Certification or Serving it Right. If you don’t have either certification and are unable to obtain it, Bard on the Beach can assist.
Coffee Station Server
Volunteers in this role will be making coffee, monitoring self-serve coffee stations and emptying and cleaning the coffee urns at the end of the shift. Preference will be given to people under 19 years old.
Ushers ensure the safety and comfort of our patrons inside the performance tents as well as upon entering and leaving the tents. Pre-show Ushers help patrons find their seats, answer questions and assist the House Manager if there are any seating issues. During the performance they must be attentive to the audience to ensure their safety and comfort. Post-show Ushers assist the House Manager clean up after the audience has left. Ushers are assigned specific duties during an emergency evacuation or medical emergency and must be attentive and ready to fulfill their duties in the case of an emergency. Ushers must be able to climb stairs repetitively, be able to help clean the tents and be familiar with the seating layouts to work in both tents.
House Float Volunteer
House float volunteers will assist House Manager prior to and during the show and will assist the Village Manager during intermission and after the show.
In the beginning of the night they with help with seating patrons in the BMO Mainstage. During the show they will be seating late-comers and assisting the House Manager with patrons leaving and re-entering the theatre. At intermission the House Float will assist the Village Manager with crowd control in the Village and will be stationed at the Audience Services desk post-show to collect blankets and hearing assists that have been loaned out. These volunteers also must be very familiar with the tent and space and need to do an usher shifts before doing a House Float shift.
Event assistants help in the set-up, take-down, and running of events in the Marquee and on the site at various times during the season. These events include corporate and sponsor nights, wine tasting, YSW presentations and fireworks. Event assistants may work as ticket takers, greeters or bar servers, along with other event-related duties. Volunteers who wish to work as servers for Marquee events must be 19 years of age and must be able to do some heavy lifting. Preference will be given to people with Customer Service experience.