Bard and Covid-19
The impact of COVID-19 is affecting all of us in both immediate and profound ways. We are all following the news and working hard to adjust and make good choices, based on the constantly evolving events.
Here at Bard, we know that you – as members of our Festival family and larger community – will have questions and concerns about our plans for our 2020 Season.
Here is an update on how we are responding, with a focus on putting your needs and expectations first.
We remain confident that we will offer a 2020 Season. However there are many moving parts to organizing and staging the Festival, and we know that some aspects may need to change as events unfold.
We have set Monday, April 6 as the date when we will give a comprehensive update on the shape and scope of this year’s Festival, should we need to modify what’s currently planned.
In the time leading up to that date, we are actively and thoroughly exploring every aspect of what we plan to do. Our lens is focused on our people – our patrons, staff, Company members, contractors, sponsors, volunteers, donors, partners and more – to determine what is fair, transparent and responsible in these uncertain times.
We ask for your patience, understanding and trust as we go through this process leading up to April 6. We are determined not to make decisions in haste, given the many people who count on us. If we need to make decisions sooner than April 6, we will update you fully and immediately.
WHAT HASN’T CHANGED: our approach to managing the situation is still being guided by evidence-based information and updates provided by Vancouver Coastal Health, BC Centre for Disease Control, and the Public Health Agency of Canada. We are carefully monitoring those agencies’ communications and directives. We are focused on doing our part to stop the advancement of COVID-19 to keep us all as safe and healthy as possible.
TICKET BUYERS AND PATRONS: For those patrons who already have purchased Flex, Season Packs and individual tickets: you will be receiving a message from our Box Office outlining all the ways we honour your purchase. Note that given our April 6 update plan, we are pushing back our full public tickets-on-sale date to April 15. There will still be advance access for Flex and Season Pack holders to book seats, as in past seasons. Please check your inbox for our update on that process, or email email@example.com if you have immediate questions and concerns. Please be aware that our Box Office staff is now working remotely and our capacity to take phone calls has been substantially reduced. Box Office hours are M-F, 10am to 4pm.
A reminder that the following ticket options remain in place. They will be expanded to include a refund policy should we cancel any ticketed events.
- You can exchange your tickets for an alternate performance during the run of our Festival (June 10 – September 26, 2020).
- You can give your tickets to another person.
- You can donate your tickets and vouchers back to Bard on the Beach Theatre Society, and we will issue you a tax receipt for the face value. For any ticket-related questions, please contact our Box Office at firstname.lastname@example.org. You can also visit our website for our current ticketing protocols and policies.
Our administrative and studio spaces in the BMO Theatre Centre remain closed and our staff are working remotely. Please check with your administrative contact if you have questions or concerns about previously-scheduled activities, or email email@example.com.
We will be updating this information on April 6, and before that if decisions are made more immediately. Please revisit this page for the most up-to-date information. You can also connect with us by sending an email to firstname.lastname@example.org.